Lab Assistant

Computers For Learning

 

Position Summary:

Serve as assistant for CIS/CSC 101 faculty in classroom setting. Help students solve computer and software problems.  Exhibit positive attitude, enthusiasm, and desire for helping people. 

 

Supervisor:

Reports to the Computers For Learning Coordinator.

 

Position Location:

Glass Hall and/or Cheek Hall. 

 

 Responsibilities include:

*      Assist faculty by providing students with basic assistance in using software applications used in the CFL class and refer users to self-help materials when appropriate.

*      Report minor problems with the classroom computer hardware/software to faculty and/or CFL User Support Specialist.

*      Assist in keeping classroom printers supplied with paper as needed.

*      Attend mandatory training session with CFL Coordinator or faculty member. 

*      Make preparations of materials before attending class. Requirements will be provided by faculty.

 

Education, Experience, and Skills Required:

*      Must have completed CIS/CSC 101 course with a grade of B or better.

*      Knowledge of MS-Office products, Windows operating system basics, some knowledge of PC hardware is preferred.

*      Ability to effectively listen to and respond to user inquiries.

*      Excellent communication, interpersonal and organizational skills required, especially in regards to the use of computers.

*      Ability to work independently and unsupervised, a quick learner, flexible, and able to function effectively under unusual stress.

*      Ability to assist students whenever the instructor is not present.

 

Expectations:

*      Must be able to attend training and/or prepare independently to answer questions and assist students in class.

*      Required to work a minimum of two hours per week  

*      Preference given to students who can work more than two hours at a time and for at least two days per week.

*      Preference given to students who provide a written letter of recommendation from their CFL instructor.

 

Compensation:

*      This position pays $6.00 per hour.

*      Lab assistant will have the opportunity to reinforce knowledge learned in CFL

*      Lab assistant will have opportunity to develop computer-related communication skills.

 

Positions available:

*      Several assistants needed immediately

 

If interested apply with Sue McCrory in Kings Street Annex 216 between 1 and 4 daily